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Return Policy

We want you to be satisfied with the products you buy from us. If we made a mistake, we will fix it promptly, if you are not satisfied, we will make it right.

If your order arrives in a visibly damaged box:

  • Refuse delivery
  • The shipment will come back to us and we will send you a replacement order at no charge to you.
  • If you need to return the product for any other reason: you need to obtain an RMA

    NO RETURN WILL BE ACCEPTED WITHOUT AN RMA NUMBER - NO EXCEPTIONS

    To obtain an RMA

    Mail or email us the following information within 10 days of receipt of your order:
  • Order number
  • Customer Name
  • Shipping Address
  • Brief description of the problem
  • When you receive your RMA number:

  • Return the product to us using the original shipping box. The product must be unused and in salable condition
  • Upon receipt of your return, we will exchange or replace the product.
  • EXCHANGE or REPLACEMENT ONLY - NO REFUND or CREDIT

    Mail all correspondence regarding returns and RMA to:

    Lectures de France, inc
    RMA Processing
    2487 Ashley River Road - Unit 6
    Charleston, SC 29414


    Questions? Comments?:

    Terms: Purchase 3 books (any price) between now and Feb. 28, 2017, receive a coupon worth 20% off your next order - Coupon sent by email to your registered email address - Must be a registered customer of Lectures de France - Coupon valid until Dec. 31, 2017 - Coupon must be redeemed before Dec. 31, 2017 & has no cash value - Limit 1 coupon per registered customer - 20% discount not valid for all product by subscription (magazines,e-magazines...), clearance and markdown products, posters -
    *: Now until Feb. 22, 2017 - Coupon sent by email - No purchase necessary - Must be a registered customer of Lectures de France to refer a teacher - Coupon sent by email & valid for 60 days after issuance - Send referral information by email to sales@lecturesdefrance.com - Coupon issued after referral email verification - Limit 1 referral by registered customer - 15% discount not valid for all product by subscription (magazines,e-magazines...), clearance and markdown products, posters -